Privacy policy

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At CLOSER, we are committed to protecting your personal information and being transparent about what we do with it. We comply with the requirements of the General Data Protection Regulations (GDPR) with regard to the collection, processing, storage and disclosure of personal information.

What does CLOSER’s privacy policy do?

Our privacy policy explains how we will use any data that you share with us. We are legally required to tell you how we will use this information and give you the opportunity to tell us not to use your information in that way.

Who we are

References to CLOSER, or to ‘we’ or ‘us’ are to CLOSER (Cohort and Longitudinal Enhancement Resources). CLOSER, based at UCL, is what’s known as the ‘data controller’ of the personal data you provide to us. This data includes your name, email address and subscription preferences. We use this data so that we can communicate with you and keep you up to date with news and information from CLOSER, the studies within CLOSER and the wider longitudinal community. We collect this data using the email newsletter subscription form on our website and the CLOSER Learning Hub.

Information we provide to third parties

We do not generally provide any personal information about users of our website to third parties or other users. However, we may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of CLOSER, or others.

We use a third party – currently MailChimp – to distribute the email newsletters that we send to our subscribers. To do this they also store this data. This third party is known as a ‘data processor’. When we use a third party to process the personal data that we collect and use, it will be on the understanding that they operate in compliance with the GDPR. Read more about how MailChimp is complying with the GDPR in its Privacy Policy.

We will never sell or give your personal information to other organisations.

How your information is stored

Your information will be stored on our contact database, held securely by us and by MailChimp. The data is password protected and accessible only to CLOSER employees.

The accuracy of your information is important to us. If you change your address or believe any of the other information we hold concerning you is out of date, please email closer@ucl.ac.uk.

Updating the information we hold on you

As an individual, you have a right under the GDPR to update or amend the information we hold about you, to ask us to remove your personal information from our records and to obtain information from us, including a description of the data that we hold on you. For more information about this please contact UCL’s Data Protection Officer. Each email newsletter you receive from us will also give you the opportunity to unsubscribe from that newsletter.

If you would like to complain about our handling of your data, contact UCL’s Data Protection Officer.